On The Move

Privacy Policy

On The Move Moving & Junk Removal LLC Effective Date: March 9, 2026 Last Updated: March 9, 2026


Overview

On The Move Moving & Junk Removal LLC (“On The Move,” “we,” “us,” or “our”), located at 7865 S Kittredge Cir, Englewood, CO 80112, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website (onthemoveservices.org), request a quote, or communicate with us by phone, email, or SMS.

By submitting your information or using our services, you agree to the practices described in this policy.


1. Information We Collect

We collect information you voluntarily provide, including:

  • Your name, phone number, and email address
  • Service address(es) and move/job details
  • Photos or descriptions of items you submit with a quote request
  • Communications you send us via phone, email, web form, or SMS

We also collect non-personally identifiable information automatically when you visit our website, including pages visited, browser type, device type, and referring URL, through Google Analytics.


2. How We Use Your Information

We use the information we collect to:

  • Provide quotes, schedule jobs, and deliver moving and junk removal services
  • Communicate with you about your service via phone, email, and SMS
  • Send appointment confirmations, reminders, follow-ups, and service updates
  • Respond to your questions and support requests
  • Improve our website and operations using aggregate, anonymized analytics data
  • Comply with applicable legal and regulatory requirements

3. SMS / Text Messaging

If you opt in to receive SMS messages from On The Move, we will use your phone number to send appointment confirmations, scheduling updates, service reminders, and related communications under our SMS program On The Move SMS Alerts.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services that enable delivery of our SMS communications.

All other data-sharing categories described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You may opt out at any time by replying STOP to any text message. Reply HELP for assistance or contact us directly using the information below.


4. How We Share Your Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

  • Service providers: We use GoHighLevel as our CRM and messaging platform to manage communications and customer records. These providers are permitted to use your data only to support our services and are bound by confidentiality obligations.
  • Analytics: We use Google Analytics to understand how visitors use our website. This data is aggregated and anonymized.
  • Legal requirements: We may disclose information if required by law, court order, or to protect the rights and safety of our business or others.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.


5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.


6. Your Choices

  • SMS: Reply STOP at any time to unsubscribe from text messages.
  • Email: Follow the unsubscribe instructions in any email we send you.
  • Access or deletion: Contact us to request access to, correction of, or deletion of your personal information.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.


8. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.


9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated effective date. Continued use of our services after any changes constitutes your acceptance of the updated policy.


10. Contact Us

For privacy-related questions or requests, please contact us:

On The Move Moving & Junk Removal LLC 7865 S Kittredge Cir, Englewood, CO 80112 Phone: (303) 579-8309 Email: kevindeanolson@gmail.com